Remote Tax Advisor (CPA/EA) — Expert Returns & Guidance

Intuit, Inc.; Fall River (MA); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide customers through tax preparation, provide expert explanations of tax terms, and deliver high-quality service to help clients complete their returns accurately.

The role emphasizes clear communication, use of digital tools, and adherence to training and compliance requirements. A 20+ hour per week commitment and a valid CPA/EA/Attorney credential are essential.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney required.
• 2+ years of federal/state 1040 prep for at least 30 clients per season.
• Must possess or obtain state licenses/certifications.
• Must have PTIN.
• Willingness to work minimum 20 hours/week.
• Based in the United States.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return prep and signatures.
• Explain tax terms and provide product/service inquiries.
• Document customer interactions and meet KPI metrics.
• Participate in training and development as required by the business.

Skills

Active CPA/EA/Attorney

Tax preparation experience

Strong communication

Video-based interaction

TurboTax software

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will guide customers through tax preparation, provide expert explanations of tax terms, and deliver high-quality service to help clients complete their returns accurately.

The role emphasizes clear communication, use of digital tools, and adherence to training and compliance requirements. A 20+ hour per week commitment and a valid CPA/EA/Attorney credential are essential.