Remote Tax Advisor (CPA/EA) – TurboTax Expert

Intuit, Inc.; Hagerstown (MD); Remote; USD 38,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers remotely. You will provide expert guidance, perform tax preparation, and explain complex tax terms to empower customers to complete their returns with confidence.

The role requires an active credential (CPA/EA/Attorney), strong communication skills, and the ability to work at least 20 hours per week from anywhere in the United States. Training and compliance will be provided.

Qualifications

• Active unrestricted credential: CPA/EA or practicing attorney with tax prep experience.
• 2+ years of federal/state 1040 prep for 30+ clients per season using tax software.
• Must have PTIN and be willing to obtain any related state licenses.
• Must reside in the United States and meet Intuit security requirements.
• Proficiency with Circular 230 and strong communication skills.

Responsibilities

• Virtual, customer-facing role using video communications to assist customers.
• Provide tax advice, full service return preparation and signature.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and meet KPI metrics.
• Participate in training, pilot tests, and cross-training initiatives.

Skills

Bilingual English/Spanish

US resident

Strong communication

Education

CPA/EA/Practicing Attorney credential

PTIN holder

Tools

Tax preparation software

Job description

Intuit, Inc. is seeking a highly qualified tax professional to assist TurboTax customers remotely. You will provide expert guidance, perform tax preparation, and explain complex tax terms to empower customers to complete their returns with confidence.

The role requires an active credential (CPA/EA/Attorney), strong communication skills, and the ability to work at least 20 hours per week from anywhere in the United States. Training and compliance will be provided.