Remote Tax Advisor (CPA/EA) - Expert TurboTax Guidance

Intuit, Inc.; Macon (GA); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. seeks experienced tax professionals to assist TurboTax customers with tax returns. You will provide expert guidance, conduct full-service preparation, and explain tax concepts clearly to empower customers to complete their taxes.

Role requires active credentials (CPA/EA/Attorney), strong customer service, and ability to work remotely with video/voice tools. Training and compliance are part of the role.

Qualifications

• Must possess active unrestricted credential: CPA/EA or Practicing Attorney.
• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Must possess or obtain state licenses/certs/permits/bonds.
• Must have PTIN.
• Willing to work minimum 20 hours per week.
• Proficient with technology and computer operations.
• Strong customer service skills for video/audio interactions.
• Excellent verbal and written communication.
• Ability to work in a fast-paced environment with minimal supervision.

Responsibilities

• Interact with customers virtually using video communications software.
• Provide tax advice and full service return preparation and signature.
• Explain tax terms and guide customers using everyday language.
• Document customer interactions and resolve inquiries per policies.

Skills

Active CPA/EA/Attny license

Strong tax knowledge

Excellent communication

Video/phone customer service

Tools

TurboTax software

Smartlook video software

Job description

Intuit, Inc. seeks experienced tax professionals to assist TurboTax customers with tax returns. You will provide expert guidance, conduct full-service preparation, and explain tax concepts clearly to empower customers to complete their taxes.

Role requires active credentials (CPA/EA/Attorney), strong customer service, and ability to work remotely with video/voice tools. Training and compliance are part of the role.