Remote Tax Advisor (CPA/EA) — Expert Returns & Guidance

Intuit, Inc.; Lake Elmo (MN); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with preparatio­n, guidance, and explanations of tax terms in a virtual role.

You will leverage your tax expertise to deliver accurate results and ensure customer confidence through clear communication. The position emphasizes strong problem solving, efficient use of tax software, and adherence to training and security requirements.

Qualifications

• Must possess active unrestricted credential: CPA, EA, or practicing attorney with tax prep experience.
• 2+ years of federal/state 1040 prep for numerous clients per season using tax software.
• Must have or obtain state licenses, PTIN, and be willing to work 20+ hours/week.

Responsibilities

• Interact with customers via video using state-of-the-art software.
• Provide tax advice, full-service return prep and signature, and product inquiries.
• Document customer interactions and resolve inquiries per policy and KPI goals.
• Engage in training and development, cross-training, and compliance activities.

Skills

Tax prep

Customer service

Verbal & written comms

Video/remote interaction

Education

CPA/EA/Attorney license

Tools

TurboTax

Video conferencing tools

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with preparatio­n, guidance, and explanations of tax terms in a virtual role.

You will leverage your tax expertise to deliver accurate results and ensure customer confidence through clear communication. The position emphasizes strong problem solving, efficient use of tax software, and adherence to training and security requirements.