Remote Tax Advisor (CPA/EA) – Expert Return Prep

Intuit, Inc.; Greenwood (IN); Remote; USD 39,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist customers using TurboTax products in a virtual setting.

You will guide customers through tax preparation, provide expert explanations of tax terms, and contribute to brand delight by delivering accurate, friendly service. Responsibilities include tax advice, full-service return preparation, and handling product inquiries while maintaining high customer satisfaction and KPI performance.

Qualifications

• Must possess active unrestricted credential: CPA, EA, or Practicing Attorney.

Responsibilities

• Assist TurboTax customers in completing tax returns and provide tax advice.
• Provide full service return preparation and signature.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and resolve inquiries with accurate information.
• Meet KPI metrics and participate in trainings and pilots.

Skills

Tax preparation

Customer service

Verbal/written communication

Video/remote interaction

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist customers using TurboTax products in a virtual setting.

You will guide customers through tax preparation, provide expert explanations of tax terms, and contribute to brand delight by delivering accurate, friendly service. Responsibilities include tax advice, full-service return preparation, and handling product inquiries while maintaining high customer satisfaction and KPI performance.