Remote Tax Advisor (CPA/EA) - Expert Returns

Intuit, Inc.; Greenwood (IN); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers with expert guidance, tax preparation, and clear explanations of tax terms. This virtual role leverages state-of-the-art video tools to deliver accurate, compliant services while supporting brand delight.

You will handle federal/state returns, answer product questions, and ensure customer satisfaction through empathetic communication and precise calculations. Training and ongoing development are required.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation knowledge.
• 2+ years of federal and state 1040 prep for multiple clients per season using tax software.
• Possess or be able to obtain state licenses, permits, certificates, or bonds and PTIN.
• Willing to work a minimum of 20 hours per week.
• Excellent verbal and written communication; ability to explain tax concepts clearly.
• Resident of the United States; bilingual English/Spanish a plus.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Deliver high-quality customer experiences with empathy and tax expertise.
• Use government sites and professional resources to obtain accurate answers for customers.
• Document customer interactions and adhere to processes and KPIs.
• Participate in training, pilot tests, and development programs as required.

Skills

CPA

EA

Practicing Attorney

Tax prep experience

Bilingual English/Spanish

Video customer service

Strong communication

Tools

Tax software

Job description

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers with expert guidance, tax preparation, and clear explanations of tax terms. This virtual role leverages state-of-the-art video tools to deliver accurate, compliant services while supporting brand delight.

You will handle federal/state returns, answer product questions, and ensure customer satisfaction through empathetic communication and precise calculations. Training and ongoing development are required.