Remote Talent Transformation Program Manager

MeeBoss; United States; Remote; USD 86,000 - 105,000; Full time

Job summary

MeeBoss is seeking an experienced Talent Transformation Program Manager to lead customer training and enablement programs for strategic enterprise clients. You will own programs from planning through execution, ensuring customers maximize their training investments and achieve measurable learning outcomes.

You will collaborate with account executives, solutions architects, instructors, and internal teams to deliver successful enablement programs, identify opportunities for expansion and

Qualifications

• Minimum of 8 years of experience in program management, customer success, account management, or corporate training.
• At least 1 year of experience in data, analytics, artificial intelligence, or cloud technologies.
• Proven experience managing enterprise customer relationships and multiple programs.
• Strong commercial awareness and experience identifying business growth opportunities.
• Understanding of modern data and AI platforms, including data engineering, SQL, business intelligence, streaming, data governance, machine learning, and generative AI.
• Excellent stakeholder management, communication, and presentation skills.
• Experience leading executive meetings, project kickoffs, and business reviews.
• Strong analytical skills with the ability to track and report measurable outcomes.
• Ability to work independently, manage competing priorities, and operate in a fast-paced environment.
• Experience developing and implementing programs from the ground up.
• Experience in corporate training, learning and development, or customer enablement.
• Experience supporting public-sector customers and procurement processes.
• Databricks certification or willingness to obtain certification within the first 90 days.

Responsibilities

• Manage regular customer engagement through weekly check-ins, monthly reviews, and quarterly business reviews.
• Build relationships with executive sponsors and key customer stakeholders.
• Provide regular updates on program progress, milestones, risks, and recommended solutions.
• Maintain strong relationships with enterprise customers and internal account teams.
• Develop structured customer learning and training plans based on business objectives and technical skill requirements.
• Monitor training purchases, utilization, enrollment, scheduling, and completion.
• Coordinate instructors, training schedules, learning environments, and other delivery resources.
• Ensure customers maximize their training investments within agreed timelines.
• Conduct customer discovery sessions to understand technical environments, business objectives, and skills gaps.
• Document customer requirements and prepare actionable handover summaries.
• Track learner participation, training utilization, certification progress, and customer satisfaction.
• Provide regular performance reports and actionable insights to account teams.
• Identify opportunities for additional training services, program expansion, and renewals.
• Collaborate with account teams to develop training proposals and support commercial opportunities.
• Recommend training solutions that improve technology adoption and customer outcomes.
• Support new training agreements by defining delivery requirements and success measures.
• Leverage AI and automation to improve program planning, reporting, and delivery.
• Gather customer feedback and collaborate with internal teams to improve training programs.
• Identify opportunities to improve operational efficiency and customer experience.

Skills

Program Management

Customer Success Management

Enterprise Account Management

Customer Enablement

Training and Development

Stakeholder Management

AI and Cloud Technologies

Data Analytics

Business Intelligence

Machine Learning

Generative AI

Project Planning and Reporting

Corporate training experience

Public sector procurement

Databricks certification

Job description

MeeBoss is seeking an experienced Talent Transformation Program Manager to lead customer training and enablement programs for strategic enterprise clients. You will own programs from planning through execution, ensuring customers maximize their training investments and achieve measurable learning outcomes.

You will collaborate with account executives, solutions architects, instructors, and internal teams to deliver successful enablement programs, identify opportunities for expansion and