Remote Systems Administrator - eHR & Cloud Infra Expert

Peraton; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Peraton is seeking a System Administrator to support the DHS ICE eHR Operations & Maintenance program. The role focuses on configuring, supporting, and deploying eHR components, with emphasis on reliability and security.

You will work remotely with clients and teams, handle updates, troubleshooting, and vendor coordination, and contribute to after-hours deployments as required. Strong SOP documentation and SME capabilities are essential.

Qualifications

• 5 years with BS/BA; 9 years with a High School diploma
• Minimum of 2 years working with VMware, Azure, or AWS cloud infrastructure
• Minimum of 2 years working with information system network solutions
• Ideal candidates will have experience with any electronic health records (eHR) systems
• Ideal candidates will have experience with on-line work & life-cycle management systems such as Service Now, Confluence & Jira
• Ideal candidates will have experience working remotely and managing their time effectively
• Must be a US Citizen
• Ability to obtain a Public Trust

Responsibilities

• Serve as Tier 2 Technical Support for the DHS ICE eHR Operations & Maintenance program
• Maintain and update EHR systems and components, including updates and remediations
• Liaise with vendors to diagnose and correct issues and support ongoing maintenance
• Assist with testing and planning tasks and provide investigative support
• Document SOPs and act as SME for systems within responsibility
• Perform routine backup and recovery operations
• Use system monitoring and automation tools and learn eCW server administration
• Work virtually with the client and team and support deployments/go-lives with after-hours as needed
• Support DHS ICE pursuits and follow-on client delivery work

Skills

Adaptability

Information gathering

Documentation & planning

Time management

MS Office

Education

BS/BA degree

High School diploma

Tools

VMware

Azure

AWS

eCW server

MySQL

SQL Server

Confluence

Jira

ServiceNow

Job description

Peraton is seeking a System Administrator to support the DHS ICE eHR Operations & Maintenance program. The role focuses on configuring, supporting, and deploying eHR components, with emphasis on reliability and security.

You will work remotely with clients and teams, handle updates, troubleshooting, and vendor coordination, and contribute to after-hours deployments as required. Strong SOP documentation and SME capabilities are essential.