Remote Survey Operations Associate

The Hanover Research Council; United States; Remote; USD 50,000 - 57,000; Full time

Benefits offered by this job

401(K) employer matching

Comprehensive health and dental

Wellness & gym discounts

Community service opportunities

In-office snacks

Job summary

Hanover Research is seeking a Research Associate, Survey Administration for the Corporate Team. This entry-level role reports to the Manager of Research Operations, Survey and offers a remote work option with occasional on-site collaboration in Arlington, VA.

You will test, administer, and prepare for analysis the online surveys Hanover launches each year, working with project managers and external sample vendors. Prior survey design or analysis experience is helpful but not required.

Qualifications

• Attention to detail and strong organizational skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop survey samples and administration protocol.
• Estimate survey costs.
• Program surveys into Hanover Research's survey platform.
• Monitor data collection to ensure surveys perform optimally.
• Coordinate survey launch logistics and troubleshoot as needed.
• Process survey incentives.
• Quality control online survey questionnaires.
• Manage participant questions; prepare data for analysis.

Skills

Attention to detail

Organizing & prioritizing

Problem solving

Work under pressure

Independent work

Interpersonal skills

Strong work ethic

Feedback acceptance

Research experience (preferred)

Survey design (preferred)

Education

Bachelor's degree not required

Job description

Hanover Research is seeking a Research Associate, Survey Administration for the Corporate Team. This entry-level role reports to the Manager of Research Operations, Survey and offers a remote work option with occasional on-site collaboration in Arlington, VA.

You will test, administer, and prepare for analysis the online surveys Hanover launches each year, working with project managers and external sample vendors. Prior survey design or analysis experience is helpful but not required.