Remote Survey Operations Associate

Hanover Research; Arlington (VA); Hybrid; USD 50,000 - 57,000; Full time

Benefits offered by this job

PTO

Paid holidays

401K matching

Health benefits

Wellness programs

Snacks and beverages

Community service opportunities

Job summary

Hanover Research is seeking a Research Associate, Survey Administration for its Corporate Team. This entry-level role supports testing, administering, and preparing online surveys for analysis, working with project managers and external sample vendors.

The position offers remote work from Arlington, VA and exposure to market research workflows. You will develop survey administration skills, monitor data collection, and assist with logistics, incentives, and quality control.

Qualifications

• Strong attention to detail and organizational skills.
• Able to prioritize tasks and manage multiple requests.
• Problem-solving and responsiveness under pressure.
• Ability to work independently with minimal supervision.
• Excellent interpersonal and communication skills.

Responsibilities

• Develop survey samples and administration protocol.
• Estimate survey costs and program surveys in Hanover's platform.
• Monitor data collection to ensure surveys perform optimally.
• Coordinate survey launch logistics and troubleshoot as needed.
• Process survey incentives and perform quality control on questionnaires.
• Manage participant questions and prepare data for analysis.

Skills

Attention to detail

Organizational skills

Problem solving

Multitasking

Communication skills

Independent work

Interpersonal skills

Education

Bachelor's degree preferred

Job description

Hanover Research is seeking a Research Associate, Survey Administration for its Corporate Team. This entry-level role supports testing, administering, and preparing online surveys for analysis, working with project managers and external sample vendors.

The position offers remote work from Arlington, VA and exposure to market research workflows. You will develop survey administration skills, monitor data collection, and assist with logistics, incentives, and quality control.