Remote Survey Assistant – Education Data Research

NORC at the University of Chicago; Chicago (IL); Hybrid; USD 26,000 - 32,000; Part time

Benefits offered by this job

Retirement plan

Holiday pay

Employee Assistance Program (EAP)

Counseling services

Job summary

NORC at the University of Chicago's Education Department is seeking entry-level Survey Assistants to support the Survey of Doctorate Recipients and other data-collection projects in Chicago or remotely.

The role is intermittent, requiring at least 16 hours per week and up to 24 hours, with a pay rate of $21 per hour. Flexibility to work remotely or in the downtown Chicago office is provided.

Qualifications

• High School Diploma.
• Some college-level courses or other postsecondary academic experience.
• Outstanding interpersonal, critical reasoning, and writing skills.
• Strong problem-solving capabilities.
• Sharp attention to detail and robust organization skills.
• Effective interpersonal communication skills in email, in person, over videoconference, and on the telephone
• Experience with online research, efficiently assessing and analyzing the resulting information.
• Ability to work on multiple tasks simultaneously, both independently and in project teams.
• Strong verbal and written communication skills, including the ability to communicate clearly and professionally with a wide range of individuals
• Ability to synthesize information from disparate documents and data sources.
• Strong proficiency with Microsoft Office.
• PREFERRED, BUT NOT REQUIRED: Languages and visa sponsorship information.

Responsibilities

• Conduct telephone and online research activities to obtain contact information and locations of sampled individuals, including some cold calls.
• Respond to calls and emails from sample members with requests for technical support or questions about the study.
• Use standard procedures to resolve questions and escalate complex issues.
• Document, track, and monitor incoming requests to ensure timely resolution.
• Conduct quality checks on outgoing contacts and incoming data.
• Code verbatim responses into an existing code frame.
• Tabulate data collection results and production statistics.
• Review information for completeness and assist in data entry.
• Conduct literature reviews and help draft methodological reports.
• Support other data collection and project tasks as needed.

Skills

Interpersonal skills

Critical reasoning

Writing skills

Problem solving

Attention to detail

Organization

Email/phone/video communication

Online research

Multitasking

Microsoft Office

Education

High School Diploma

Some college courses

Tools

Microsoft Office

Job description

NORC at the University of Chicago's Education Department is seeking entry-level Survey Assistants to support the Survey of Doctorate Recipients and other data-collection projects in Chicago or remotely.

The role is intermittent, requiring at least 16 hours per week and up to 24 hours, with a pay rate of $21 per hour. Flexibility to work remotely or in the downtown Chicago office is provided.