Remote Strategic Solutions Account Manager

S27a; Northern (KY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Parental leave

Employee assistance programs

Performance bonuses

Job summary

CareTria is seeking a Strategic & Solutions Account Manager for 3PL to understand client needs and craft integrated service offerings, driving revenue growth within existing accounts. You will establish and maintain client relationships and deliver creative solutions to ensure high satisfaction and business health.

This Fully Remote role requires 5+ years of management and sales experience, preferably in the pharmaceutical lifecycle, with strong communication and cross-functional collaboration

Qualifications

• Bachelor’s degree (BA/BS) or equivalent experience.
• 5+ years in management with related industry experience.
• Proven history of sales/revenue generation; pharmaceutical lifecycle experience preferred.
• Strong problem solving and customer service mindset.

Responsibilities

• Develop and design solutions for customer projects based on requirements and industry standards.
• Deliver sales presentations to existing customers to expand current business.
• Supervise business books and ensure perpetual client service and revenue growth.
• Establish familiarity with each client’s strategic priorities and challenges.
• Partner cross-functionally to facilitate continuous improvement and/or identify new services.
• Establish strong, long-term relationships with client contacts to ensure satisfaction.
• Monitor client engagement and maintain high service levels.
• Escalation point of contact to resolve issues impacting client deliverables.

Skills

Strategic account management

Sales

Customer service

Communication

Cross-functional collaboration

Pharma industry knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Visio

Job description

CareTria is seeking a Strategic & Solutions Account Manager for 3PL to understand client needs and craft integrated service offerings, driving revenue growth within existing accounts. You will establish and maintain client relationships and deliver creative solutions to ensure high satisfaction and business health.

This Fully Remote role requires 5+ years of management and sales experience, preferably in the pharmaceutical lifecycle, with strong communication and cross-functional collaboration