Remote Strategic Services Associate – Healthcare Analytics

Duke University Health System; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Duke University Health System is seeking a Strategic Services Associate to drive data-driven performance improvement across operational and clinical areas. The role emphasizes analytics, dashboards, and collaboration with Finance, Decision Support, and HIM to improve outcomes.

The position is remote (Full-Time) with responsibilities spanning data analysis, project management, and executive support. Requires strong communication and healthcare regulatory knowledge.

Qualifications

• Bachelor's degree in a business or health-related field is required.
• Minimum of 5 years work experience, including 3 years of performance/process improvement.
• Experience leading work teams required.
• RHIT/RHIA/CCS preferred

Responsibilities

• Data Analysis & Business Intelligence: perform analyses to support strategic, operational, clinical, and financial decisions.
• Project Management: manage project charters, workplans, timelines, and deliverables.
• Physician Documentation Initiatives: analyze documentation opportunities and collaborate with clinical teams.
• Margin Improvement Initiatives: analyze revenue/expense drivers and identify savings opportunities.
• Strategic Planning & Executive Support: support planning, reporting, and decision-support analyses.

Skills

Data analysis

Process improvement

Project management

Communication skills

Healthcare regulations

Attention to detail

Computer literacy

Vizient

Education

Bachelor's degree in business or health-related field

Tools

Vizient data system

Job description

Duke University Health System is seeking a Strategic Services Associate to drive data-driven performance improvement across operational and clinical areas. The role emphasizes analytics, dashboards, and collaboration with Finance, Decision Support, and HIM to improve outcomes.

The position is remote (Full-Time) with responsibilities spanning data analysis, project management, and executive support. Requires strong communication and healthcare regulatory knowledge.