Remote Strategic Ops Associate - Analytics & Growth

Clipboard; San Francisco (CA); Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Remote-first

Competitive compensation

Casual culture

Impactful projects

Job summary

Clipboard is a remote-first company building a healthcare marketplace that connects professionals with care sites across the U.S. The Operations Strategy Associate role is a generalist position for all‑around athletes who want broad exposure and impact, with opportunities to lead projects and grow into leadership roles.

You’ll analyze data, evaluate tools, and design processes to boost efficiency and customer experience, collaborating with Operations, Product, Engineering, and Customer Success.

Qualifications

• 2+ years of work or internship experience in strategy/ops, product, or analytics.
• Experience solving operational problems by improving processes and workflows.
• Strong analytical skills using data (SQL, Python) to diagnose problems.
• Clear written and verbal communication; able to align stakeholders.
• Curiosity and ability to reason from first principles.
• Hands-on mindset—willing to test and verify features with the source.

Responsibilities

• Analyze operational data to spot trends and bottlenecks and translate findings into recommendations.
• Research and evaluate new tools (AI, automation, internal systems) and drive adoption.
• Design processes and workflows to improve efficiency, quality, and customer experience.
• Lead cross-functional projects from planning to execution with multiple teams.
• Own select projects such as changing payment methods, onboarding AI agents, early risk payer identification, and improving team performance.

Skills

Cross-functional

Analytical skills

Communication

Curiosity

Hands-on attitude

2+ years experience

Job description

Clipboard is a remote-first company building a healthcare marketplace that connects professionals with care sites across the U.S. The Operations Strategy Associate role is a generalist position for all‑around athletes who want broad exposure and impact, with opportunities to lead projects and grow into leadership roles.

You’ll analyze data, evaluate tools, and design processes to boost efficiency and customer experience, collaborating with Operations, Product, Engineering, and Customer Success.