Remote Staff Software Engineer, Fraud Defense

Twilio Inc.; San Francisco (CA); Remote; USD 163,000 - 204,000; Full time

Job summary

Twilio Inc. is hiring a Staff Software Engineer to advance fraud prevention products, focusing on device fingerprinting to detect bots and abuse, and to bring Stytch capabilities to Twilio's customer base.

You will own complex signals, collaborate with product and engineering leadership, and work in a startup-like environment within Twilio’s scale; remote-first with in-person meetups as needed.

Qualifications

• 6+ years experience in designing, building and operating production systems.
• Expertise in C or C++, production experience is a plus but not required.
• Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code.
• Bachelor's degree in Computer Science or related industry experience.
• Excellent written and verbal communication skills.
• Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.

Responsibilities

• Build and own fraud detection capabilities for the fraud platform on Twilio-go deep on browser and device internals for complex signal collection to improve identification of bad actors and keep our customers safe.
• Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features.
• Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
• Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
• Build in ambiguity-break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes.
• Improve production quality and resilience through strong observability, incident response and remediation.
• Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team's technical bar and culture.

Skills

Production systems design

C/C++

Code quality

Communication

On-call scheduling

Education

Bachelor's degree in Computer Science

Related industry experience

Tools

Javascript

Go

WebAssembly

Browser automation

Fraud detection

Job description

Twilio Inc. is hiring a Staff Software Engineer to advance fraud prevention products, focusing on device fingerprinting to detect bots and abuse, and to bring Stytch capabilities to Twilio's customer base.

You will own complex signals, collaborate with product and engineering leadership, and work in a startup-like environment within Twilio’s scale; remote-first with in-person meetups as needed.