Remote Sr, Account Manager

Lensa; Lansing (MI); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in mortgage services is seeking a Senior Account Manager to provide processing and sales support for loan applications. This role involves communication with brokers and managing loan applications from submission to closing. Candidates should have significant experience in mortgage processing and excellent organizational skills. The position offers remote work and a competitive salary range.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Customized training programs

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Thorough knowledge of wholesale loan production and mortgage loan processing.
• Full knowledge of RESPA regulations related to the GFE.

Responsibilities

• Main contact for communication and support between the Broker and various departments.
• Ensure compliance deadlines are met regarding pre-disclosures and approvals.
• Monitor incoming documents from Brokers and verify data accuracy.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work Remote!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certificates, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying the data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and provide daily updates.
9. Communicate with the Broker at least every other day and update all necessary parties.
10. Enter required data into the computer system and maintain data accuracy.
11. Inform the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
12. Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• Require high organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties; familiarity with office machines such as computers, copiers, fax machines. Ability to sit for extended periods; normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers, and financial institutions with access to various loan programs, including government and conventional loans, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. Visit: www.carringtonwholesale.com

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts on fitness, restaurants, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses to support growth.
• Educational Reimbursement.
• Involvement in community through Carrington Charitable Foundation. More at: carringtoncf.org

Carrington is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations will be made for qualified individuals with disabilities unless undue hardship occurs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting

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