Remote Sr, Account Manager

Lensa; Denver (CO); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a dynamic and innovative team at a leading mortgage services company, where you will play a crucial role in processing and managing loan applications. This position offers the opportunity to work remotely while ensuring excellent customer service and compliance with regulations. If you have a strong background in mortgage processing and a passion for helping clients, this role is perfect for you. Enjoy comprehensive healthcare benefits, a 401(k) match, and a supportive work environment focused on career advancement and community involvement.

Benefits

Comprehensive Healthcare

401(k) Match

Employee Referral Bonuses

Educational Reimbursement

Customized Training Programs

Discounts on Fitness, Dining, Retail

Qualifications

• 5+ years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations and FHA & VA background knowledge.

Responsibilities

• Main contact for communication between Brokers and various departments.
• Ensure compliance deadlines are met regarding loan applications.
• Monitor incoming documents from Brokers and verify data.

Skills

Organizational Skills

Effective Communication

Knowledge of FHA & VA Regulations

Microsoft Office Proficiency

Customer Service

Education

Bachelor's Degree or Equivalent Experience

Job description

Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs duties in accordance with company policies, procedures, and all applicable US laws and regulations. The target pay range for this position is $50,000 to $70,000 annually.

What You’ll Do

• Main contact for communication and support between the Broker and various departments, including Account Executives, Underwriting, Quality Control, Docs, and Funding.
• Ensure excellent customer service.
• Pull or verify credit reports, flood certificates, and review appraisals as needed.
• Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
• Monitor incoming documents from Brokers, verifying data collected and submitted.
• Obtain and clear stipulations from brokers prior to funding as required by underwriting.
• Proactively monitor pipeline to ensure timely funding of loans.
• Meet with Account Executives regarding their pipelines and provide daily updates.
• Communicate with Brokers at least every other day and update all necessary parties.
• Enter required data into the system, maintaining accuracy.
• Inform Brokers and Account Executives of discrepancies in title, appraisals, credit, employment, income, and other items.
• Order Verifications of Employment and Deposits to assist with pre-funding QC.

What You'll Need

• Maintain confidentiality of loan applicant information.
• FHA & VA background knowledge.
• Full knowledge of RESPA regulations related to GFE.
• Strong organizational skills and ability to handle multiple files simultaneously.
• Constant communication with borrowers, brokers, agents, loan officers, and internal staff.
• Ability to coordinate various duties; proficient with office machines and comfortable sitting for extended periods.
• Effective verbal and written communication skills.
• Excellent computer skills, including Microsoft Office.
• Education and experience equivalent to a Bachelor's degree.
• At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple brokers, account executives, investors, and loan products.
• Thorough knowledge of wholesale loan production and mortgage processing.

About Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide access to various loan programs and low down payment options for originators, brokers, and financial institutions. Join our talented team as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare for you and your family, plus a 50% match on the first 4% of your 401(k) contributions.
• Access to discounts on fitness, dining, retail, and more via our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Community involvement through Carrington Charitable Foundation. Details at: carringtoncf.org.

We are an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting