Remote Sr, Account Manager

Lensa; Concord (NH); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in mortgage services is seeking a Wholesale Account Manager to provide processing and sales support for loan applications. This remote position requires extensive experience in mortgage loan processing, excellent communication skills, and the ability to manage multiple files efficiently. Join a dynamic team and contribute to transforming residential real estate with comprehensive healthcare benefits and career advancement opportunities.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations.
• Effective verbal and written communication skills.

Responsibilities

• Main contact of communication and support between the Broker and various departments.
• Ensure compliance deadlines are met regarding pre-disclosures and approval letters.
• Monitor incoming documents from Brokers and verify data collected.

Skills

Organizational skills

Communication skills

Customer service

Confidentiality

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Be among the first 25 applicants. Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certificates, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying the data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and provide daily updates.
9. Communicate with the Broker at least every other day and update all necessary parties.
10. Enter required data into the computer system and maintain its accuracy.
11. Inform the Broker and Account Executive about any discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
12. Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

1. Maintain highly confidential information concerning loan applicants.
2. FHA & VA background.
3. Full knowledge of RESPA regulations as they pertain to the GFE.
4. Require high organizational skills and ability to work on several files simultaneously.
5. Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
6. Significant coordination of various duties; proficiency with office machines such as computers, copiers, faxes. Ability to sit for extended periods. Hearing and vision within normal range.
7. Effective verbal and written communication skills.
8. Excellent computer skills and working knowledge of Microsoft Office.
9. Education and experience equivalent to a Bachelor’s degree.
10. Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
11. Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, provides third-party originators, mortgage brokers, and financial institutions with access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. For more information, visit: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts on fitness, restaurants, retail, and more through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses to reward your help in growing Carrington and Vylla.
• Educational Reimbursement.
• Support from the Carrington Charitable Foundation, contributing to community causes. More info at: carringtoncf.org.

Carrington is an equal opportunity employer. We consider all applicants regardless of race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting