Remote Spine Patient Care Specialist

Orthofix; Lewisville (TX); Remote; USD 55,000 - 75,000; Full time

Job summary

Orthofix is seeking a Patient Care Specialist for Spine devices to support direct Orthofix Territory Managers and distributors by educating patients, coordinating fittings, and delivering product in-services. The role is based in Northern Ohio and is remote within the United States.

The position emphasizes strong time-management, patient interaction skills, and leadership in educational sessions, while maintaining accurate records and adhering to HIPAA guidelines.

Qualifications

• Excellent time management skills.
• Able to present to individuals or larger groups.
• Able to accurately maintain a monthly fitter log, detailing patient fit, date and time, serial number, and type of device.

Responsibilities

• Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner.
• Assist with Patient Fittings.
• Assist with educational meetings with patients and staff regarding the benefits of the Orthofix stimulation products.
• Discuss the explanation of benefits and patient responsibilities.
• Facilitate paperwork collections for order submissions.
• Field patient phone calls.
• Collect and submit HIPAA-covered information related to orders.
• Regular attendance is required.

Skills

Time management

Public speaking

Fitter log maintenance

Job description

Orthofix is seeking a Patient Care Specialist for Spine devices to support direct Orthofix Territory Managers and distributors by educating patients, coordinating fittings, and delivering product in-services. The role is based in Northern Ohio and is remote within the United States.

The position emphasizes strong time-management, patient interaction skills, and leadership in educational sessions, while maintaining accurate records and adhering to HIPAA guidelines.