Remote Specialty Pharmacy Technician (CPhT/ExCPT)

Lumicera Health Services; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Pharmacy Technician Certification Board is seeking a remote Specialty Pharmacy Pharm Tech and Intake Specialist to support our growing team in enroll­ing new patients and ensuring complete patient records in the dispensing system. This role is Monday–Friday and requires both national and state licensure.

Primary duties include calling patients, enrolling them into specialty services, coordinating with doctors and insurance, and documenting workflows with high accuracy.

Qualifications

• National and state licensure are required.
• Remote work setup experience a plus.
• Ability to translate prescription information to dispensing software.

Responsibilities

• Place calls to new and existing Specialty Pharmacy patients.
• Enroll patients into specialty services and collect billing information.
• Answer inbound calls from patients, prescribers and healthcare professionals.
• Contact doctors to obtain necessary information.
• Manage assigned workflow queues and ensure accurate documentation.
• Assist providers and insurance companies with prior authorizations.

Skills

Phone communication

Documentation

Prior authorizations triage

Data entry

Workflow management

Education

National licensure

State licensure

Job description

Due to growth, we are adding a remote Specialty Pharmacy Pharm Tech and Intake Specialist to our team! We are looking to fill several positions between now and January to support our continued growth. This is a Monday-Friday position.

YOUR RESUME MUST INCLUDE BOTH YOUR NATIONAL AND STATE LICENSE INFORMATION. We are unable to hire unlicensed individuals for this position. Both state and national licensure are required.

Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the remote Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means.

The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.

Is this you? Find out more below!

How do I make an impact on my team?

• Responsible for placing phone calls to new and existing Specialty Pharmacy patients
• Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information
• Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals
• Responsible for contacting doctors to obtain necessary information
• Responsible for managing the assigned workflow queues
• Responsible for accurate and thorough documentation of information and prescription order set up
• The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee
• Other duties as assigned