Remote Software Support Specialist — Finance & Client Help

Aditri Tech World; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Night shift availability

Job summary

Aditri Tech World, a subsidiary of Apple Cinemas, seeks a Software Support Specialist for permanently remote night shifts. You will communicate with clients in English, troubleshoot issues, and collaborate with the corporate finance team to classify expenses and prepare reports.

The role emphasizes quick responses, attention to detail, and professional phone, email, and chat support. You should be graduate, polite, and committed to resolving client inquiries effectively while maintaining high

Qualifications

• Graduate in any discipline with an attitude towards offering resolution to the clients.
• Polite demeanour
• Timely responses to clients

Responsibilities

• Assist corporate finance by classifying and reconciling day-to-day expenses.
• Help Corporate finance team run monthly reports as directed.
• Follow up with vendors to get invoices and sort them accordingly.
• Provide product support to clients.

Skills

English language proficiency

American English accent understanding

Client communication

Troubleshooting

Attention to detail

Query escalation handling

Interpersonal skills

Phone, email, chat support

Listening skills

Night shift readiness

Education

Graduate degree

Tools

MS Excel

MS Word

PDF

Job description

Aditri Tech World, a subsidiary of Apple Cinemas, seeks a Software Support Specialist for permanently remote night shifts. You will communicate with clients in English, troubleshoot issues, and collaborate with the corporate finance team to classify expenses and prepare reports.

The role emphasizes quick responses, attention to detail, and professional phone, email, and chat support. You should be graduate, polite, and committed to resolving client inquiries effectively while maintaining high