Remote Software Engineer - Development Support & Tools

HCLTech; Austin (TX); On-site; USD 79,000 - 121,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pharmacy benefits

Life insurance

Disability insurance

Employee assistance program

401(k) retirement plan

Paid time off

Paid holidays

Job summary

HCLTech is seeking a Software Engineer Development Support in Austin, TX (Remote) to assist the software development community with internal tools and frameworks. You will triage issues, analyze logs, and build small utilities to accelerate delivery, while collaborating with writers to improve docs and producing leadership reports.

The role requires a CS degree and 3+ years building software systems with database knowledge; Git, Mercurial, and Sapling experience are a plus.

Qualifications

• BS/MS in CS or equivalent practical experience.
• Experience in GIT, Mercurial, Sapling is a plus.
• 3+ years' experience building software systems; strong fundamentals in data structures, debugging, and design.
• Database systems knowledge - Mandatory

Responsibilities

• Respond to and triage support questions and support requests from engineers on Linux based Source Control Systems.
• Extract relevant information from log files and other sources to debug, identify owners or root causes
• Write basic tools and test cases to improve the speed and quality of support
• Work with technical writers to improve documentation in areas covered by support
• Produce reports for leadership with data on performance of the program
• Provide insights and suggestions on product development and the product roadmap; contribute to product development.

Skills

GIT

Mercurial

Sapling

SQL

Education

BS/MS in CS or equivalent practical experience

Job description

HCLTech is seeking a Software Engineer Development Support in Austin, TX (Remote) to assist the software development community with internal tools and frameworks. You will triage issues, analyze logs, and build small utilities to accelerate delivery, while collaborating with writers to improve docs and producing leadership reports.

The role requires a CS degree and 3+ years building software systems with database knowledge; Git, Mercurial, and Sapling experience are a plus.