Remote Social Worker - Senior Care & Case Coordination

BlueCross BlueShield of Tennessee, Inc.; Chattanooga (TN); Remote; USD 55,000 - 70,000; Full time

Job summary

BlueCross BlueShield of Tennessee, Inc. is seeking a remote Social Work Case Manager to support elderly and disabled members through telephonic outreach, care coordination, and advocacy.

You will work with members, providers, caregivers, and community partners to address barriers to care and improve health outcomes, leveraging AI-enabled tools as appropriate. Applicants must hold an active Tennessee Social Work license (LCSW/LMSW preferred) with a background in SNF, discharge planning, or

Qualifications

• Active Tennessee Social Work license is required (LCSW or LMSW).
• Experience coordinating care for long-term or home- and community-based services is required.
• The role requires strong communication and coordination skills.

Responsibilities

• Provide crisis intervention and help families understand medical situations.
• Assess patient and family needs for healthcare services on an ongoing basis.
• Interview patients and plan activities to meet social and emotional needs, aiding recovery.
• Coordinate with external agencies and home care nursing for post-discharge care.
• Perform home visits if necessary.

Skills

Crisis intervention

Care coordination

Communication

Advocacy

Home visits

Education

Master's degree in Social Work

Tennessee LCSW or LMSW

Job description

BlueCross BlueShield of Tennessee, Inc. is seeking a remote Social Work Case Manager to support elderly and disabled members through telephonic outreach, care coordination, and advocacy.

You will work with members, providers, caregivers, and community partners to address barriers to care and improve health outcomes, leveraging AI-enabled tools as appropriate. Applicants must hold an active Tennessee Social Work license (LCSW/LMSW preferred) with a background in SNF, discharge planning, or