Remote Social Work Case Management Leader

Highmark Health; Madison (WI); Remote; USD 94,000 - 151,000; Full time

Job summary

Highmark Health in Wisconsin is seeking a senior leader to direct a team of licensed clinical professionals delivering social work case management services. You will oversee operations, staffing, and performance to meet engagement targets and improve member outcomes.

This role drives clinical quality, regulatory compliance, and workforce development while coordinating with cross-functional teams on enterprise initiatives. Strong leadership and change-management skills are essential.

Qualifications

• 5+ years of health-related clinical work experience.
• 3+ years in management, supervisory, team lead and/or project leadership experience.
• LSW or LCSW or equivalent licensure required.

Responsibilities

• Oversee hiring, coaching, and staff development.
• Direct day-to-day operations and budgets.
• Lead clinical governance and ensure quality measures.
• Ensure engagement and outcomes targets.
• Collaborate with cross-functional teams on initiatives.
• Identify cost-saving opportunities.
• Prepare for audits and respond to findings.

Skills

People management

Coaching

Performance management

Strategic planning

Virtual leadership

Communication

Change management

Project management

Collaboration

Quality assurance

Education

Master's Degree in Social Work

MS in Social Work

Tools

Microsoft Office

Job description

Highmark Health in Wisconsin is seeking a senior leader to direct a team of licensed clinical professionals delivering social work case management services. You will oversee operations, staffing, and performance to meet engagement targets and improve member outcomes.

This role drives clinical quality, regulatory compliance, and workforce development while coordinating with cross-functional teams on enterprise initiatives. Strong leadership and change-management skills are essential.