Remote Social Media Community Specialist (Junior)

Formulated Automation; United States; Remote; USD 13,000 - 29,000; Full time

Job summary

Formulated Automation's client in the US seeks a JUNIOR Social Media Virtual Assistant focused on client engagement and community management. You will handle daily interactions across Skool, Facebook groups, and Discord, mirroring leadership voice and logging notes in Salesforce.

You will not create graphics or run paid ads; instead you’ll drive daily engagement, CRM updates, and cross‑department coordination with Sales, Marketing, and Executive Leadership.

Qualifications

• Experience as Social Media Contractor, Community Manager, or Client Engagement Specialist.
• Advanced/Fluent written and spoken English (C1/C2).
• Basic Salesforce (or similar CRM) usage for searching, verifying, and tagging records.
• Comfort with Facebook Groups, Discord, Slack, and Skool.
• High organization to manage a daily checklist across 5+ platforms.
• Professional discretion to represent leadership online.

Responsibilities

• Daily community monitoring and authentic engagement across platforms in the leadership voice.
• Lookup client records in Salesforce and tag/warm leads with notes.
• Route urgent inquiries to Sales and coordinate cross‑department handoffs via Slack.
• Join relevant groups and track networking contacts and proposals.
• Flag competitor mentions and maintain clear handoff records in Sheets.

Skills

English fluency

Salesforce (CRM)

Platform proficiency

Attention to detail

Discretion & professionalism

Client engagement

Tools

Salesforce

Job description

Formulated Automation's client in the US seeks a JUNIOR Social Media Virtual Assistant focused on client engagement and community management. You will handle daily interactions across Skool, Facebook groups, and Discord, mirroring leadership voice and logging notes in Salesforce.

You will not create graphics or run paid ads; instead you’ll drive daily engagement, CRM updates, and cross‑department coordination with Sales, Marketing, and Executive Leadership.