Remote Social Impact & Bid Coordinator

Serco Limited; United States; Remote; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Flexible working considered

Pension 6%

Innovation in public services

Diversity and inclusion

Serco discounts

Health and wellbeing programmes

Career development training

Safe and supportive culture

Job summary

Serco Limited is seeking a proactive Social Impact Solutions Coordinator to support social value activities across a busy bid pipeline. This home-based role (travel as needed) offers a clear career path in social value, ESG and bid coordination.

The role suits someone with coordination experience and a strong eye for detail, ready to develop their knowledge of PPN 026 and the Social Value Model. You will maintain bid trackers, coordinate across teams, draft and format responses, and help deliver

Qualifications

• Experience in coordination, administration, bid support, PMO or a similar role.
• Some knowledge of social value, ESG or responsible business, with a clear desire to progress in this field.
• Excellent organisational skills with the ability to manage competing deadlines across bids or projects.
• Strong attention to detail, including document control, record-keeping, proofreading and quality checks.
• Ability to request information, follow up actions and challenge incomplete contributions.
• Strong written and verbal communication skills.

Responsibilities

• Maintain the social value bid pipeline, trackers, calendars and document libraries.
• Coordinate meetings, reviews, deadlines, stakeholder inputs and approvals across multiple bids.
• Prepare agendas and supporting papers, record decisions and actions, and follow up contributors.
• Help review customer requirements, PPN 026 criteria, Social Value Model requirements and evaluation instructions.
• Identify incomplete or conflicting information and escalate issues clearly.
• Coordinate contributions from bid teams, operational colleagues, Finance, Commercial, Procurement and social value specialists.
• Support the drafting, proofreading and formatting of social value bid responses, implementation plans and presentations.
• Maintain accurate records of commitments, measures, owners, costs, risks, dependencies and evidence requirements.
• Support engagement with community organisations and external delivery partners.
• Maintain libraries of case studies, policies, statistics, certificates and approved bid content.
• Support bid governance activity, including reviews, feedback, actions and audit trails.
• Coordinate the handover of successful social value commitments into mobilisation and contract delivery.
• Collate delivery data and evidence to demonstrate progress against contractual commitments.
• Identify opportunities to improve templates, trackers, processes and ways of working.

Skills

Coordination

Administration

Bid coordination

Stakeholder management

Communication

MS Office

Tools

Microsoft 365

Word

Excel

PowerPoint

Teams

SharePoint

Job description

Serco Limited is seeking a proactive Social Impact Solutions Coordinator to support social value activities across a busy bid pipeline. This home-based role (travel as needed) offers a clear career path in social value, ESG and bid coordination.

The role suits someone with coordination experience and a strong eye for detail, ready to develop their knowledge of PPN 026 and the Social Value Model. You will maintain bid trackers, coordinate across teams, draft and format responses, and help deliver