Remote SMB AI Power User — Competitive Evaluations

Benture

Northern (KY)

Hybrid

USD 55,000 - 69,000

Part time

14 days+

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Job summary

Meridial is seeking a hands-on SMB owner or operator to join a Competitive Evaluations team, working remotely in the US. You will test an AI assistant subscription against competitors using real small-business tasks like ad copy, content planning, and customer messaging while surfacing gaps for paying subscribers.

You will build SMB test cases and write reproducible evaluation reports, identifying failure modes and assessing value against rivals.

Qualifications

  • Owner or operator of a small or medium business (1–200 employees).
  • Daily, habitual use of generative AI tools for business operations and marketing.
  • Active organic presence on Instagram and Facebook, personally managed.
  • Hands-on Meta paid advertising experience with real budget.
  • Based in the United States and authorized to work here.
  • Availability of up to 40 hours per week to meet deliverables.

Responsibilities

  • Run head-to-head prompts and multi-turn workflows across competing AI assistants using real small-business tasks.
  • Build and maintain a library of realistic SMB test cases spanning creative, organic content, customer communications, competitor research, pricing, scheduling, and more.
  • Identify and document failure modes: wrong answers, unnecessary refusals, poor instruction-following, tone misses, brand-unsafe output, broken formatting, and lost context across turns.
  • Write clear, reproducible evaluation reports including the prompt used, model and surface, expected vs. actual output, severity rating, and business impact.
  • Assess the bundled AI subscription on value terms relative to standalone competitor offerings at comparable price points.
  • Stress-test assistant features within social and commerce surfaces where business owners actually encounter them — not just standalone chat.

Skills

Small business owner
Daily AI usage
Instagram presence
Meta ads experience
US work eligibility
40 hours/week availability

Tools

Instagram
Facebook
Shopify
Square
QuickBooks
Klaviyo
Canva
CapCut
Later

Job description

Meridial is seeking a hands-on SMB owner or operator to join a Competitive Evaluations team, working remotely in the US. You will test an AI assistant subscription against competitors using real small-business tasks like ad copy, content planning, and customer messaging while surfacing gaps for paying subscribers.

You will build SMB test cases and write reproducible evaluation reports, identifying failure modes and assessing value against rivals.

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