Remote Site Reliability Lead - Scale, Security & Automation

Arbor Education; United States; A distancia; USD 106.000 - 119.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing team

Flexible working

Life Assurance

Descripción de la vacante

Arbor Education is seeking an experienced Site Reliability Technical Lead to join our Site Reliability team and take ownership of system design to ensure our products are robust, scalable, and secure. The role blends deep technical expertise with leadership, mentoring engineers and guiding sound technical decisions.

You will work with Product and Engineering Managers, embedding a culture of reliability and quality, and communicate complex concepts clearly to stakeholders while maintaining a

Formación

• Extensive professional experience in SRE, DevOps, or Platform Engineering on complex, scalable systems.
• Extensive expertise with AWS and distributed cloud architectures.
• Experience operating platforms serving a high volume of requests (~1000 req/sec).
• Advanced proficiency with Terraform and configuration management tools.
• Strong programming skills in Python or Go for automation.
• Deep experience with monitoring and observability platforms (DataDog, Prometheus, or equivalent) and incident management.
• Expert understanding of distributed systems, microservices, and resilience patterns.
• Hands‑on experience with containerization and orchestration technologies (Docker, Kubernetes, ECS).
• Experience building and maintaining CI/CD pipelines.
• Ability to mentor and coach engineers.

Responsabilidades

• Architectural Leadership: Define and guide system architecture, balancing trade-offs between speed, scalability, maintainability, and security to meet business goals.
• Reliability and Performance: Champion accountability from design through to production by ensuring systems are observable and meet agreed Service Level Objectives (SLOs). Drive continuous improvement in platform reliability, performance, and efficiency.
• Incident Management: Lead Root Cause Analysis (RCA) when issues occur and contribute to optimizing the incident response process and framework.
• Automation: Drive automation initiatives across the team to reduce operational toil and improve system efficiency.
• Technical Standards: Uphold coding standards, promote automated testing, and work with the architecture community to drive technology adoption and share best practices across teams. Ensure production readiness standards for all services.
• Planning and Delivery: Lead technical estimation and feasibility assessments, ensuring plans are realistic and aligned with team capacity. Contribute to structured release planning and support post-release reviews.
• Mentorship and Coaching: Mentor and coach engineers through constructive feedback, knowledge sharing, and motivation. Foster alignment and help the team galvanise around technical solutions and goals.
• Collaboration: Work closely with Product Managers, Engineering Managers, and other engineers to align technical direction with product strategy. Communicate complex technical concepts clearly to both technical and non-technical stakeholders.

Conocimientos

SRE/DevOps

AWS

High throughput

Terraform

Python/Go

Observability

Distributed systems

Docker/Kubernetes

CI/CD

Leadership

Herramientas

DataDog

Prometheus

Terraform

Docker

Kubernetes

Descripción del empleo

Arbor Education is seeking an experienced Site Reliability Technical Lead to join our Site Reliability team and take ownership of system design to ensure our products are robust, scalable, and secure. The role blends deep technical expertise with leadership, mentoring engineers and guiding sound technical decisions.

You will work with Product and Engineering Managers, embedding a culture of reliability and quality, and communicate complex concepts clearly to stakeholders while maintaining a