Remote Site Reliability Engineer: Incident Response & Cloud

Red Hat, Inc.

Raleigh (NC)

Remote

USD 113,000 - 170,000

Full time

7 days ago

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Job summary

Red Hat, Inc. is seeking a Site Reliability Engineer to help scale and secure our cloud-native services.

This remote role can be performed from anywhere in the United States, including Raleigh, with on-call rotations and incident response responsibilities. You will design and implement reliability tooling, participate in code reviews, collaborate across teams, and help drive postmortems and continuous improvement.

Qualifications

Bachelor's degree in Computer Science or related field with 2 years of related experience, or Master's degree.
Experience with SDLC, Agile/Scrum, Python, Linux in public cloud, Kubernetes, Linux containers, networking (TCP/IP, DNS, HTTP), Ansible playbooks, and observability tools.

Responsibilities

Participate in routine code reviews and testing to maintain code quality.
Collaborate with team members to share knowledge, provide support, and drive continuous improvement.
Engage in regular on-call rotation and respond to service incidents during shifts.
Deliver incident response and postmortem processes to document issues.
Assist in resolving customer issues escalated from support teams.
Contribute to development and enhancement of SRE software and tools.