Site Reliability Engineer

Red Hat; United States; Remote; USD 113,000 - 170,000; Full time

Job summary

Red Hat is seeking a Software Engineer in Site Reliability Engineering for a telecommuting role that can be performed anywhere in the United States. You will develop and implement code and scripts that enhance the reliability and scalability of services within established parameters.

What You Will Do includes participating in code reviews, collaborating with team members, on-call rotation, incident response, and contributing to SRE tooling and improvements to support team goals.

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent experience.
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Responsibilities

• Participate in routine code reviews and testing processes to maintain quality of the codebase.
• Collaborate with team members to share knowledge, provide support, and contribute to continuous improvement efforts.
• Engage in regular on-call rotation, ensuring responsiveness to service incidents during scheduled shifts.
• Deliver incident response and postmortem processes to address and document operational issues.
• Assist in resolving customer issues escalated from support teams, focusing on routine problem-solving.
• Contribute to the development and enhancement of SRE software and tools, supporting team goals and self-improvement.

Skills

Python

SDLC

Agile/Scrum

Public cloud Linux management

Networking TCP/IP DNS HTTP

On-call / incident response

Observability tools

Education

Bachelor’s degree in Computer Science or related field

Master’s degree in Computer Science or related field

Tools

Kubernetes

Containers on Linux

Ansible

Observability tools

Job description

*Telecommuting role to be performed anywhere in the U.S.

Develop and implement code and scripts that enhance the reliability and scalability of services within established parameters.

What You Will Do:

• Participate in routine code reviews and testing processes to maintain the quality of the codebase. Collaborate with team members to share knowledge, provide support, and contribute to continuous improvement efforts. Engage in regular on-call rotation, ensuring responsiveness to service incidents during scheduled shifts. Deliver incident response and postmortem processes to address and document operational issues. Assist in resolving customer issues escalated from support teams, focusing on routine problem-solving. Contribute to the development and enhancement of SRE software and tools, supporting team goals and self-improvement.

What You Will Bring:

• Bachelor’s degree (U.S. or foreign equivalent) in Computer Science or related field and two (2) years of experience in the job offered or related role OR Master’s degree (U.S. or foreign equivalent) in Computer Science or related field. Position requires working knowledge of the following skills gained through coursework or experience: Software Development Lifecycle (SDLC); Agile or Scrum processes; Python; managing Linux-based systems in a public cloud; Kubernetes; Containers on Linux; troubleshooting networking issues, including TCP/IP, DNS, and HTTP; writing and administrating Ansible playbooks; and observability tools.

#LI-DNI

The salary range for this position is $112,902 - $169,640/year. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.