Remote Site Reliability Engineer — Cloud & Customer Connectivity

Devopsroles; United States; Hybrid; USD 135,000 - 170,000; Full time

Benefits offered by this job

Vacation time

Health plan

401(k)

Work-life programs

Job summary

Symmetrio is recruiting a Site Reliability Engineer for its cloud-based healthcare SaaS platform. This fully remote role requires residing in the Pacific Time Zone and involves supporting customer implementations as well as platform reliability.

Ideal candidates have 5+ years in infrastructure/SRE, strong AWS networking, and hands-on Kubernetes experience. The position offers a competitive salary and comprehensive benefits, with Terraform as the primary automation tool.

Qualifications

• 5+ years in infrastructure/SRE and network engineering.
• Hands-on AWS networking and Kubernetes in production.
• Experience with Terraform automation.
• Strong communication with customers during incident responses.
• Healthcare IT or regulated industry background is a plus.

Responsibilities

• Diagnose connectivity & routing issues between customer environments and AWS; guide customer IT on fixes.
• Configure AWS side of new customer environments (VPC, Transit Gateway, VPN) using Terraform.
• Respond to alerts and incidents on the SaaS platform and contribute to runbooks.
• Collaborate with platform team on improvements and maintain docs.

Skills

SRE experience

AWS networking

Kubernetes

Terraform

Incident response

Tools

AWS VPC

Transit Gateway

Site-to-Site VPN

Entra ID/Azure AD

Job description

Symmetrio is recruiting a Site Reliability Engineer for its cloud-based healthcare SaaS platform. This fully remote role requires residing in the Pacific Time Zone and involves supporting customer implementations as well as platform reliability.

Ideal candidates have 5+ years in infrastructure/SRE, strong AWS networking, and hands-on Kubernetes experience. The position offers a competitive salary and comprehensive benefits, with Terraform as the primary automation tool.