Remote SHIP Medicare AI QA Specialist

AuraOne; United States; À distance; USD 110 000 - 131 000; Plein temps

Résumé du poste

AuraOne is seeking an experienced SHIP Medicare Counselor operations reviewer for a remote contractor role. You will assess AI outputs against ship medicare counselor workflows, playbooks, and policy, rating tone, escalation, and stakeholder fit on a structured rubric.

You will flag gaps, document the right next steps for model training, adjudicate playbook calls, and maintain inter-rater calibration scores while ensuring accuracy and timely async availability of at least 10 hours per week.

Qualifications

• Direct working experience in ship medicare counselor specialist operations on real teams for SHIP Medicare Counselor work.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsabilités

• Review AI outputs against current ship medicare counselor specialist operations workflows, playbooks, and firm policy for SHIP Medicare Counselor assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Connaissances

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

SHIP Medicare Counselor specialist ops

Description du poste

AuraOne is seeking an experienced SHIP Medicare Counselor operations reviewer for a remote contractor role. You will assess AI outputs against ship medicare counselor workflows, playbooks, and policy, rating tone, escalation, and stakeholder fit on a structured rubric.

You will flag gaps, document the right next steps for model training, adjudicate playbook calls, and maintain inter-rater calibration scores while ensuring accuracy and timely async availability of at least 10 hours per week.