Remote Sewing Support & Sales Specialist

Foxelli Group; Georgia; Remote; USD 8,169 - 12,253; Full time

Benefits offered by this job

Flexible schedule

Complimentary gym memberships

Personal development budget

Generous paid time off

Home office setup budget

Strong company culture

Job summary

Foxelli Group in the United States is seeking a Customer Support & Sales Agent (Sewing Specialist) for a full-time remote role. You'll be the first point of contact for crafting customers, offering expert advice and solutions through phone, chat, and email.

The ideal candidate possesses strong sewing knowledge and excellent communication skills in English. This position emphasizes empathy and professionalism, ensuring a delightful customer experience throughout.

Flexible schedules, generous paid time off, and a strong company culture await you.

Qualifications

• Clear, professional, and warm communication skills are essential.
• Experience discussing patterns, stitches, materials, and techniques.
• Independent and reliable with a good internet connection.

Responsibilities

• Provide friendly support through phone, chat, and email.
• Conduct interviews to assess customer needs and recommend products.
• Upsell by identifying valuable opportunities without being pushy.
• Maintain professionalism and cross-functional collaboration.

Skills

Fluent or near-native spoken English

Hands-on experience with sewing

Background in phone-based customer support

Strong emotional intelligence

Ability to manage a steady daily workload

Job description

Foxelli Group in the United States is seeking a Customer Support & Sales Agent (Sewing Specialist) for a full-time remote role. You'll be the first point of contact for crafting customers, offering expert advice and solutions through phone, chat, and email.

The ideal candidate possesses strong sewing knowledge and excellent communication skills in English. This position emphasizes empathy and professionalism, ensuring a delightful customer experience throughout.

Flexible schedules, generous paid time off, and a strong company culture await you.