Remote ServiceNow & Power BI Platform Engineer

GovCIO; Jackson (MS); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a proactive ServiceNow Multi-Domain System Administrator & PowerBI Engineer to manage a large-scale, multi-tenant ServiceNow instance and deliver enterprise BI through Power BI. This role requires Domain Separation, tenant isolation, and secure configurations across domains.

You will design data pipelines, build dashboards, and support security/compliance in a structured, federal-ready environment. Collaboration with cybersecurity and analytics teams is essential.

Qualifications

• Bachelor’s degree and 8+ years of experience in IT systems administration or enterprise platform engineering.
• ServiceNow multi-domain expertise with Domain Separation and complex tenant architectures.
• Strong proficiency with core ServiceNow components: Flow Designer, Workflow Editor, Service Catalog, Business Rules, Client Scripts, ACLs, Update Sets.
• Power BI and data modeling experience with DAX, Power Query, and Row-Level Security (RLS).
• Data & scripting: SQL, JavaScript, REST/SOAP APIs.
• Security & systems integration knowledge including RBAC and identity provisioning.
• Ability to work in a highly secure, federal-style environment and collaborate cross-functionally.

Responsibilities

• Administer and maintain a large, multi-domain ServiceNow instance with tenant isolation and domain hierarchy.
• Manage domain-specific configurations, user provisioning, RBAC, and access controls across client organizations.
• Oversee health, clones, patching, and governance in a heavily customized environment.
• Design, build, and maintain custom ServiceNow apps, catalogs, and workflows for multi-tenant needs.
• Connect ServiceNow with identity providers, IT assets, and monitoring platforms; enforce release management.

Skills

Domain Separation

Power BI

RBAC

ServiceNow

SQL

JavaScript

REST/SOAP APIs

Education

Bachelor’s degree

Tools

ServiceNow

Flow Designer

Workflow Editor

Power BI

SQL

REST/SOAP APIs

Job description

GovCIO is seeking a proactive ServiceNow Multi-Domain System Administrator & PowerBI Engineer to manage a large-scale, multi-tenant ServiceNow instance and deliver enterprise BI through Power BI. This role requires Domain Separation, tenant isolation, and secure configurations across domains.

You will design data pipelines, build dashboards, and support security/compliance in a structured, federal-ready environment. Collaboration with cybersecurity and analytics teams is essential.