Senior ServiceNow Engineer & Power BI Specialist

GovCIO; Lansing (MI); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development / Certification

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO seeks a skilled ServiceNow administrator and Power BI engineer to manage a large, multi-tenant ServiceNow instance with strict domain separation. You will design data pipelines and deliver executive dashboards across domains, coordinating with cybersecurity and cloud teams.

Ideal candidates have substantial ServiceNow experience, strong Power BI data modeling, and deep knowledge of RBAC and security baselines.

Qualifications

• Demonstrable hands-on experience administering ServiceNow multi-domain environments with domain separation.
• Proficient with core ServiceNow components: Flow Designer, Workflow Editor, Service Catalog, Business Rules, ACLs, and Update Sets.
• Strong experience building multi-source Power BI dashboards with DAX, Power Query, and RLS.
• Working knowledge of SQL, JavaScript, and REST/SOAP APIs.
• Understanding of RBAC, identity provisioning, and enterprise IT security baselines.

Responsibilities

• Administer and maintain a large, multi-domain ServiceNow instance with tenant isolation and domain hierarchy.
• Manage domain-specific configurations, user provisioning, and RBAC across client organizations.
• Oversee instance health, clones, sub-production synchronizations, and patch upgrades in a heavily customized environment.
• Maintain ACLs, UI Policies, Client Scripts, and Business Rules within domain boundaries.
• Develop data pipelines and Power BI dashboards for enterprise-wide visibility.

Skills

ServiceNow Multi-Domain Expertise

Power BI & Data Modeling

RBAC & Access Control

SQL

JavaScript

REST/SOAP APIs

Security & Compliance

Education

Bachelor’s degree

Tools

Flow Designer

Workflow Editor

Service Catalog

Business Rules

Client Scripts

ACLs

Update Sets

Power BI

Job description

GovCIO seeks a skilled ServiceNow administrator and Power BI engineer to manage a large, multi-tenant ServiceNow instance with strict domain separation. You will design data pipelines and deliver executive dashboards across domains, coordinating with cybersecurity and cloud teams.

Ideal candidates have substantial ServiceNow experience, strong Power BI data modeling, and deep knowledge of RBAC and security baselines.