Remote ServiceNow & Power BI Platform Engineer

GovCIO; Austin (TX); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Certification Support

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a proactive ServiceNow, Multi-Domain System Administrator & PowerBI Engineer to manage a large, multi-tenant ServiceNow instance and deliver enterprise BI insights in a fully remote setup.

The role requires deep experience with Domain Separation, RBAC, and complex tenant architectures, plus Power BI data modeling and dashboard development. Strong collaboration with security, cloud ops, and analytics teams is essential.

Qualifications

• Bachelor’s degree in IT or related field.
• 8+ years IT/system administration/enterprise platform experience.
• ServiceNow multi-domain expertise with Domain Separation and complex tenant architectures.
• Power BI data modeling, DAX calculations, and governance.

Responsibilities

• Administer and maintain a large, multi-domain ServiceNow enterprise instance with tenant isolation.
• Manage domain-specific configurations, user provisioning, and RBAC across units.
• Oversee instance health, patches, and upgrades in a heavily customized environment.
• Maintain ACLs, UI Policies, Client Scripts, and Business Rules within domain boundaries.
• Perform platform tuning, indexing reviews, table cleanups, and log monitoring.
• Connect and transform data from ServiceNow to Power BI and design data models.
• Build executive dashboards and reports reflecting multi-domain performance.
• Implement Row-Level Security and governance in Power BI.
• Coordinate with cybersecurity for baseline security and compliance (NIST/DISA).
• Participate in Agile ceremonies and maintain SOPs and runbooks.

Skills

ServiceNow

Domain Separation

RBAC

Power BI

Data Modeling

Scripting

Security Compliance

Communication

US Citizenship

Education

Bachelor's degree

Tools

Flow Designer

Update Sets

SQL

REST APIs

SOAP APIs

Power BI

Job description

GovCIO is seeking a proactive ServiceNow, Multi-Domain System Administrator & PowerBI Engineer to manage a large, multi-tenant ServiceNow instance and deliver enterprise BI insights in a fully remote setup.

The role requires deep experience with Domain Separation, RBAC, and complex tenant architectures, plus Power BI data modeling and dashboard development. Strong collaboration with security, cloud ops, and analytics teams is essential.