Remote ServiceNow Engineer — Multi-Domain & Power BI

GovCIO; Montpelier (VT); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

EAP

Corporate discounts

Learning platform

Certification assistance

Referral bonus

Internal mobility

Pet insurance

Flexible work environment

Job summary

GovCIO is seeking a proactive ServiceNow, Multi-Domain System Administrator & PowerBI Engineer to manage a large multi-tenant ServiceNow instance and deliver enterprise BI through Power BI.

You will administer a complex ServiceNow environment with Domain Separation, manage domain boundaries, and architect data pipelines to produce enterprise-wide operational visibility for federal/large-enterprise clients. Remote work is allowed in the U.S.

Qualifications

• Bachelor’s degree and 8+ years of experience (or commensurate) in IT or related field.
• ServiceNow Multi-Domain Expertise with Domain Separation and complex tenant architectures.
• Proficiency with core ServiceNow components: Flow Designer, Workflow Editor, Service Catalog, Business Rules, Client Scripts, ACLs, Update Sets.
• Power BI data modeling, DAX, Power Query, and Row-Level Security (RLS).
• Data & scripting: SQL, JavaScript, REST/SOAP APIs.
• Security baselines and RBAC across enterprise environments.
• Strong analytical and cross-functional communication skills; US citizenship required; ability to obtain Secret clearance.

Responsibilities

• Administer and maintain a large multi-domain ServiceNow instance with tenant isolation.
• Manage domain-specific configurations, overrides, user provisioning, roles, and RBAC across units.
• Oversee health, clones, sub-production synchronizations, and patch/upgrades in a customized environment.
• Maintain ACLs, UI Policies, Client Scripts, and Business Rules within domain boundaries.
• Develop data pipelines and Power BI dashboards for enterprise visibility.
• Configure approvals, SLAs, and task routing logic.
• Troubleshoot script issues and domain visibility defects.
• Support integrations with identity providers, IT assets, and monitoring platforms.
• Enforce release governance across Development, Test, and Production.

Skills

ServiceNow administration

Domain Separation

Power BI dashboards

RBAC

SQL

JavaScript

REST/SOAP APIs

Cross-functional collaboration

U.S. Citizenship

Security baseline awareness

Education

Bachelor’s degree

Tools

ServiceNow

Power BI

Flow Designer

Update Sets

SQL

REST API

Job description

GovCIO is seeking a proactive ServiceNow, Multi-Domain System Administrator & PowerBI Engineer to manage a large multi-tenant ServiceNow instance and deliver enterprise BI through Power BI.

You will administer a complex ServiceNow environment with Domain Separation, manage domain boundaries, and architect data pipelines to produce enterprise-wide operational visibility for federal/large-enterprise clients. Remote work is allowed in the U.S.