Platform Engineer, ServiceNow & Integrations

Thermal Works Inc.; United States; Remote; USD 110.000 - 160.000; Vollzeit

Zusammenfassung

ThermalWorks seeks a Platform Engineer (ServiceNow) to own the administration and development of core business systems. You will manage ServiceNow, NetSuite, and Arena PLM, building workflows and integrations while collaborating with AI & Data Analytics to enable scalable, reliable operations.

You will partner with operations, service, engineering, supply chain, and finance to translate business needs into configurations or code.

Qualifikationen

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field, or equivalent experience.
• 3–5+ years hands-on ServiceNow administration and development.
• Experience supporting or integrating ERP and PLM systems (NetSuite and Arena preferred).
• Proven experience delivering system integrations and custom applications from requirements through production support.
• Strong communication with non-technical stakeholders across operations, service, engineering, and finance.

Aufgaben

• Administer ServiceNow platform: users, groups, roles, ACLs, forms, workflows, notifications, service catalog.
• Manage instance upgrades, regression testing with ATF, and governance of CMDB.
• Develop scoped apps, workflows, and automations via Flow Designer, Business Rules, Script Includes, Client Scripts.
• Extend ITSM, Field Service, and Customer Service modules to fit workflows.
• Manage development through update sets or source control; perform testing and controlled production promotions.
• Design and maintain integrations between ServiceNow, NetSuite, and Arena using IntegrationHub, REST APIs, middleware.

Kenntnisse

IntegrationHub

REST APIs

JSON

MID Server

ATF

Update Sets

ServiceNow Governance

SuiteScript

Arena PLM

SQL & Reporting

CSA

CAD

Ausbildung

Bachelor’s degree in CS/IS/SE or related field

Tools

ServiceNow

NetSuite

Arena PLM

REST/SOAP APIs

Flow Designer

Jobbeschreibung

ThermalWorks seeks a Platform Engineer (ServiceNow) to own the administration and development of core business systems. You will manage ServiceNow, NetSuite, and Arena PLM, building workflows and integrations while collaborating with AI & Data Analytics to enable scalable, reliable operations.

You will partner with operations, service, engineering, supply chain, and finance to translate business needs into configurations or code.