Remote ServiceNow Engineer Intern: AI & ITSM

Canadian Health Systems Inc.; Lincoln (NE); Remote; USD 20,000 - 28,000; Full time

Job summary

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support ITSM projects within our Information Technology group. The role emphasizes strong communication, analytical skills and a willingness to learn new technologies.

The internship is primarily remote with occasional on-site visits to Inver Grove Heights, MN. You will work with Enterprise Services Management Platform to deliver ServiceNow modifications, understand requirements, and collaborate to deploy solutions in production,

Qualifications

• Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or other STEM degree program.
• Knowledge of programming and/or scripting languages, such as JavaScript.
• Familiarity with Scrum and Agile methodologies.
• Understanding of ITIL, DevOps, and ITSM practices.
• Knowledge of CI/CD pipeline development, including experience with Azure DevOps.
• Solid understanding of the software development lifecycle.
• Strong problem-solving and communication skills.
• Strong analytical and interpretive skills.

Responsibilities

• Join Enterprise Services Management Platform team to deliver ServiceNow Artificial Intelligence (AI) system modifications for ITSM space.
• Understand requirements and work with team to formulate solutions in ServiceNow to support business needs.
• Develop an understanding of business processes, integration technologies and team guidelines and standards.
• Help ensure common understanding within the team on business needs and goals and ensure the team’s solutions address the core business needs
• Adhere to scrum/agile processes as determined by a senior team member.
• Collaborate with business units to deliver ServiceNow solutions.
• Work with ESM team to deploy solutions into a production environment.

Skills

JavaScript

Scrum/Agile

Problem solving

Communication

Analytical thinking

Education

Bachelor's or Graduate degree in STEM

Tools

Azure DevOps

CI/CD

Job description

CHS Inc. is seeking a ServiceNow Software Engineer Intern to support ITSM projects within our Information Technology group. The role emphasizes strong communication, analytical skills and a willingness to learn new technologies.

The internship is primarily remote with occasional on-site visits to Inver Grove Heights, MN. You will work with Enterprise Services Management Platform to deliver ServiceNow modifications, understand requirements, and collaborate to deploy solutions in production,