Remote ServiceNow Engagement Manager — ITSM/ITOM/CRM

Platform 6 Ltd; Nashville (TN); Remote; USD 110,000 - 165,000; Full time

Job summary

Platform 6 Ltd is seeking an Engagement Manager for a 12+ month remote contract in the USA with some travel to Nashville in the first week of November and two weeks in January 2027. The ideal candidate has 10+ years in project management and 5+ years in ServiceNow project management, with ITSM/ITOM/SPM/CRM experience.

Role requires ability to manage multiple projects, timeline, risk, financials, and stakeholder communications in a ServiceNow context. Rate is negotiable for USC/GC holders.

Qualifications

• 10+ years project management experience.
• 5+ years ServiceNow project management experience.
• Experience delivering ITSM/ITOM/SPM/CRM (CSM/ESC) in engagements.

Responsibilities

• Manage multiple ServiceNow projects, timelines, risks, budgets, and stakeholders.

Skills

Project management

ServiceNow project management

Independent delivery

Tools

CSA certification

CISx2

Scrum Master

PMP

Job description

Platform 6 Ltd is seeking an Engagement Manager for a 12+ month remote contract in the USA with some travel to Nashville in the first week of November and two weeks in January 2027. The ideal candidate has 10+ years in project management and 5+ years in ServiceNow project management, with ITSM/ITOM/SPM/CRM experience.

Role requires ability to manage multiple projects, timeline, risk, financials, and stakeholder communications in a ServiceNow context. Rate is negotiable for USC/GC holders.