Remote ServiceNow Developer: ITIL & Integrations Lead

Arena Technical Resources, LLC (ATR); Falls Church (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Arena Technical Resources, LLC (ATR) is looking for a ServiceNow Developer to design, develop, and customize ServiceNow solutions. This role is fully remote and involves collaborating with product owners to build scalable IT solutions while ensuring compliance with ITIL processes. The ideal candidate will have hands-on experience with the ServiceNow platform, strong JavaScript skills, and familiarity with REST/SOAP integrations. Excellent communication and collaboration abilities are key.

Qualifications

• Hands-on experience configuring and developing on the ServiceNow platform.
• Strong knowledge of JavaScript and ServiceNow development frameworks.
• Experience with workflow automation, Flow Designer, and Business Rules.

Responsibilities

• Design and develop ServiceNow solutions including forms, workflows, and integrations.
• Collaborate with cross-functional teams to build scalable IT solutions.
• Troubleshoot defects and perform root cause analysis.

Skills

Configuring and developing on the ServiceNow platform

JavaScript knowledge

Workflow automation

REST/SOAP integrations

ITIL processes understanding

Problem-solving skills

Tools

ServiceNow

Integration Hub

DevOps tools

Job description

Arena Technical Resources, LLC (ATR) is looking for a ServiceNow Developer to design, develop, and customize ServiceNow solutions. This role is fully remote and involves collaborating with product owners to build scalable IT solutions while ensuring compliance with ITIL processes. The ideal candidate will have hands-on experience with the ServiceNow platform, strong JavaScript skills, and familiarity with REST/SOAP integrations. Excellent communication and collaboration abilities are key.