Remote ServiceNow CMDB Administrator

Arkansas Blue Cross and Blue Shield; Little Rock (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

Arkansas Blue Cross and Blue Shield is seeking a ServiceNow CMDB Administrator to ensure high availability and security of enterprise data. The role centers on configuring items, discovery, service mapping, and data reconciliation within ITOM.

You will monitor DBMS performance, assist with planning, and support disaster recovery testing to keep systems resilient and compliant. The ideal candidate has a bachelor’s degree or equivalent experience, 3+ years of database administration, and hands-on

Qualifications

• Bachelor’s degree, in Business, Computer Science, or MIS, or related. In lieu of degree, five (5) years’ relevant experience will be considered.
• Minimum three (3) years’ minimum, direct experience in Database Administration, Database Operations, Computer Operations or Systems Programming.
• Minimum one (1) year experience with Database Management Software (DBMS).
• Knowledge of at least one programming language, as well as appropriate OS, utilities, shell scripts, visual editor, or related for the assigned database.
• Experience/Certifications in ServiceNow ITOM Discovery, Service Mapping, and System Administrator, preferred.

Responsibilities

• Assists Lead Database Administrator in the maintenance of the assigned DBMS-based application system and the associated security procedures, provides status reports to the Database Administration Supervisor for all active and scheduled projects, and assists with configuration management and database control programming.
• Assists other team members in providing 24-hour on-call support to Applications Development areas regarding databases, program design and implementation and performance.
• Monitors production databases for space utilization and the need for design change or reorganization and defines and allocates space for all test databases.
• Monitors standards and procedures to ensure recoverability and availability of production databases and participates in disaster recovery testing efforts.
• Participates in reviews to evaluate database performance and recommends solutions to ensure the effectiveness of scheme, tables, procedures and permissions.

Skills

SQL

MySQL

Oracle DB

IBM Db2

ServiceNow ITOM

Data Management

Data Analysis

Interpersonal Communication

Decision Making

Problem Solving

Monitoring Plans

Education

Bachelor's degree in CS/IS/Business

5 years' experience in lieu of degree

Tools

IBM Db2

Oracle Database

MySQL

ServiceNow ITOM

SQL

Job description

Arkansas Blue Cross and Blue Shield is seeking a ServiceNow CMDB Administrator to ensure high availability and security of enterprise data. The role centers on configuring items, discovery, service mapping, and data reconciliation within ITOM.

You will monitor DBMS performance, assist with planning, and support disaster recovery testing to keep systems resilient and compliant. The ideal candidate has a bachelor’s degree or equivalent experience, 3+ years of database administration, and hands-on