Remote ServiceNow Architect — Strategic Practice Leader

TEKsystems; United States; Remoto; USD 148.000 - 222.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision

401(k) Retirement Plan

Remote work

Descrizione del lavoro

TEKsystems is seeking a ServiceNow Practice Architect to lead enterprise-scale engagements. This PA II provides senior technical leadership, manages resources, and guides project planning, costing, and delivery within the defined subject matter area.

Based in Hanover, MD, this fully remote permanent role targets complex ServiceNow solutions with ITSM/ITOM focus. The candidate mentors teams, helps develop practice methodologies, supports sales cycles, and ensures quality, scope, and schedule

Competenze

• ServiceNow admin certifications and enterprise ITSM experience are required.
• Leadership of ServiceNow delivery teams and multi-project oversight is expected.
• Experience with ITOM, ITSM, integrations, and complex workflows is preferred.

Mansioni

• Provide senior technical leadership for ServiceNow engagements.
• Lead resource planning, staffing, and cost estimation for projects.
• Mentor onshore and offshore admin teams and ensure on-time, on-budget delivery.
• Collaborate with sales on solution phases and drive practice standards.

Conoscenze

Now Assist

Virtual Agent

Certified in ServiceNow Admin

Formazione

BA or BS degree in a related field

MS preferred

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist

Certified Master Architect or Certified Technical Architect preferred

ITIL foundations certification preferred

Strumenti

Now Assist AI

ServiceNow ITSM

Descrizione del lavoro

TEKsystems is seeking a ServiceNow Practice Architect to lead enterprise-scale engagements. This PA II provides senior technical leadership, manages resources, and guides project planning, costing, and delivery within the defined subject matter area.

Based in Hanover, MD, this fully remote permanent role targets complex ServiceNow solutions with ITSM/ITOM focus. The candidate mentors teams, helps develop practice methodologies, supports sales cycles, and ensures quality, scope, and schedule