Remote Service Support Assistant

Essence Journey; Athens (GA); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote flexibility

Employee discounts

Flexible schedule

Entry-level friendly

Job summary

Essence Journey is seeking a reliable, detail-oriented individual to assist with day-to-day service operations in a remote setting. You will help manage tasks, support team processes, and keep documentation up to date while communicating clearly via email and online tools.

The ideal candidate is responsive, organized, able to work independently, and eager to grow with a supportive remote team. This entry-level role offers flexible scheduling and remote work options.

Qualifications

• Entry-level friendly role suited for candidates starting out.
• Remote-friendly position with flexible scheduling.
• Strong organizational and communication skills required.

Responsibilities

• Provide virtual assistance and support for service operations.
• Organize and track assigned tasks and follow-ups.
• Support team processes and ensure smooth coordination.
• Manage basic documentation and updates.
• Communicate promptly via email and provided tools.

Skills

Detail-oriented

Organized

Proactive

Independent work

Clear communication

Tools

Email

Forms

Online tools

Job description

About the Role:

We are looking for a reliable and detail-oriented individual to assist with day-to-day service-related tasks. This role involves supporting general operations, managing assigned activities, and keeping communication organized.

Responsibilities Include:

• Providing virtual assistance and support for various service operations
• Organizing and tracking assigned tasks or follow-ups
• Supporting team processes and ensuring smooth coordination
• Managing basic documentation and updates
• Communicating promptly via email and tools provided

Ideal Candidate:

• Responsive and proactive
• Detail-oriented and organized
• Comfortable working independently
• Familiar with using email, forms, and basic online tools
• Willing to learn and grow with a supportive remote team

Perks:

• Remote flexibility
• Employee discounts
• Flexible schedule
• Entry-level friendly

We encourage candidates from all backgrounds to apply.