Remote Service Coordination Specialist

Traveling with Mchaila; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Job summary

Traveling with Mchaila is seeking a reliable Service Support Coordinator to help manage client requests and oversee service-related tasks from start to finish. This fully remote role emphasizes organization, clear communication, and consistent workflows to ensure a smooth client experience.

You will use established systems and training to support day-to-day operations, track progress, and maintain professional, accurate records while working independently in a remote setting.

Qualifications

• Experience in customer service, coordination, or operations is preferred.
• Ability to manage multiple tasks and stay organized.
• Comfortable working independently in a remote environment.

Responsibilities

• Coordinate service requests, timelines, and task progress.
• Communicate with clients and team members to gather and confirm details.
• Track updates, monitor outstanding items, and follow up as needed.
• Maintain organized digital records and service documentation.
• Ensure all tasks are completed accurately and on time.
• Assist with workflow coordination to keep operations running efficiently.
• Support a positive and seamless client experience.

Skills

Strong communication

Organizational skills

Multitasking

Remote work

Tech-savvy

Job description

Traveling with Mchaila is seeking a reliable Service Support Coordinator to help manage client requests and oversee service-related tasks from start to finish. This fully remote role emphasizes organization, clear communication, and consistent workflows to ensure a smooth client experience.

You will use established systems and training to support day-to-day operations, track progress, and maintain professional, accurate records while working independently in a remote setting.