Remote Client Services Specialist (Advisor-Led)

Traveling with Mchaila; Oregon; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Traveling with Mchaila seeks a customer-focused Customer Service Representative for a fully remote, advisor-led service model. You will assist clients by guiding them, coordinating details, and ensuring a smooth experience from start to finish, working closely with assigned advisors to manage requests and provide timely updates on planning and confirmations.

This role emphasizes organization, reliability, and high-quality service in a structured environment, with training and ongoing support to

Qualifications

• Strong communication and customer service skills.
• Attention to detail and comfort working remote.
• Reliable, professional, and tech-comfortable.

Responsibilities

• Support customers through their assigned advisor.
• Respond to inquiries and provide accurate information.
• Assist with scheduling, confirmations and follow-ups.
• Maintain clear communication and accurate client records.

Skills

Strong communication

Customer service

Attention to detail

Remote work

Job description

Traveling with Mchaila seeks a customer-focused Customer Service Representative for a fully remote, advisor-led service model. You will assist clients by guiding them, coordinating details, and ensuring a smooth experience from start to finish, working closely with assigned advisors to manage requests and provide timely updates on planning and confirmations.

This role emphasizes organization, reliability, and high-quality service in a structured environment, with training and ongoing support to