Remote Client Services Coordinator

Traveling with Mchaila; Bar Harbor (ME); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Structured training

Clear processes

Growth opportunities

Job summary

Traveling with Mchaila is seeking a dedicated Remote Customer Service Representative to support day-to-day client interactions within a structured, advisor-supported environment. You will assist clients by providing clear guidance, coordinating schedules, and ensuring each experience is smooth, organized, and handled with care from start to finish, all from a fully remote setting.

You'll collaborate with advisors to answer questions and provide timely scheduling updates, confirmations, and

Qualifications

• Must have strong communication and customer service skills.
• High attention to detail and organizational abilities.
• Able to work independently in a fully remote environment.
• Reliable, professional, and tech-savvy with strong problem-solving.

Responsibilities

• Provide support to clients in coordination with their assigned advisor
• Respond to inquiries in a timely and professional manner
• Assist with scheduling, confirmations, and follow-up communication
• Maintain accurate and up-to-date client records
• Ensure clear and consistent communication throughout each interaction

Skills

Strong communication

Customer service

Attention to detail

Remote work

Independent worker

Tech-savvy

Job description

Traveling with Mchaila is seeking a dedicated Remote Customer Service Representative to support day-to-day client interactions within a structured, advisor-supported environment. You will assist clients by providing clear guidance, coordinating schedules, and ensuring each experience is smooth, organized, and handled with care from start to finish, all from a fully remote setting.

You'll collaborate with advisors to answer questions and provide timely scheduling updates, confirmations, and