Remote Senior Workers' Compensation Claims Adjuster

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Career development

Collaborative culture

Global reach, local impact

Job summary

Arthur J. Gallagher & Co. is hiring a Claims Adjuster to analyze complex workers’ compensation claims and resolve them efficiently from a remote setting.

You will investigate, evaluate, and communicate with clients to deliver effective solutions while adhering to company policies and regulatory requirements. A strong customer service mindset, licensing in required states, and at least 5 years of claims experience are essential to success in this role.

Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Apply claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants, exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients’ and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
• As part of the team, investigate, evaluate, and resolve complex workers’ compensation claims; collaborate with clients to deliver solutions.

Skills

Claims experience

Analytical skills

Customer service

Communication

Licensing knowledge

Education

High School Diploma

Bachelor’s Degree

Tools

Claims software

Computer literacy

Job description

Arthur J. Gallagher & Co. is hiring a Claims Adjuster to analyze complex workers’ compensation claims and resolve them efficiently from a remote setting.

You will investigate, evaluate, and communicate with clients to deliver effective solutions while adhering to company policies and regulatory requirements. A strong customer service mindset, licensing in required states, and at least 5 years of claims experience are essential to success in this role.