Remote Senior Workers' Compensation Claims Adjuster

Arthur J. Gallagher & Co. (AJG); Albuquerque (NM); Remote; USD 65,000 - 90,000; Full time

Job summary

Gallagher Bassett is seeking an experienced Claims Adjuster with a background in workers' compensation. The role supports a remote work model with jurisdictional experience in CO and required licensure.

You will analyze claims, coordinate with clients and claimants, and ensure resolutions align with policy and regulatory standards. Candidates should have at least 5 years of claims experience and strong analytical, communication, and customer service skills.

Qualifications

• High School Diploma is required.
• Minimum of 5 years related claims experience.
• Licensed and/or certified in all states where claims are handled.
• Knowledge of industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Apply claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims.
• Interact with all parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of clients with empathy.
• Handle claims in accordance with policies, procedures, and regulatory requirements.
• Document and communicate claim activity timely to support the claim file.
• Investigate, evaluate, and resolve complex workers' compensation claims.
• Work with clients to deliver innovative solutions and enhance the claims process.
• Think critically, solve problems, plan and prioritize tasks to serve clients and claimants.

Skills

Claims management

Communication

Customer service

Analytical thinking

Education

High School Diploma

Bachelor's Degree

Tools

Claims software

Job description

Gallagher Bassett is seeking an experienced Claims Adjuster with a background in workers' compensation. The role supports a remote work model with jurisdictional experience in CO and required licensure.

You will analyze claims, coordinate with clients and claimants, and ensure resolutions align with policy and regulatory standards. Candidates should have at least 5 years of claims experience and strong analytical, communication, and customer service skills.