Remote Senior Training Specialist for Public Safety Cloud Software

Motorola Solutions; Albuquerque (NM); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within the Global Education department.

You will support ongoing training activities, focusing on user experience, customer workflows, and quality of training for public safety software products. The role requires a mix of initiative, instructional experience, technical background, and adaptability to tailor training for varying student levels, from end

Qualifications

• FAA Part 107 Remote Pilot Certification.
• 1+ years of experience working with Motorola Solutions Customer Software preferred.
• 3+ years of technical training experience preferred.
• 3+ years of public safety experience preferred.
• 1+ years of experience working with public safety products.

Responsibilities

• Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services.
• Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations.
• Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides.
• Completing department required reports within set standards and deadlines.
• Managing communication with customer and internal stakeholders related to the project and training schedules.
• Compile comprehensive training and technical documents, and course material for new and existing products or services.
• Measure knowledge transfer and training effectiveness.
• Operates under supervision from the CommandCentral Training Team Manager.

Skills

Remote Pilot Certification

Public safety experience

Technical training

Motorola Solutions software experience

Public safety products experience

Job description

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within the Global Education department.

You will support ongoing training activities, focusing on user experience, customer workflows, and quality of training for public safety software products. The role requires a mix of initiative, instructional experience, technical background, and adaptability to tailor training for varying student levels, from end